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We aim to reply within one business day (Monday to Friday, Indian time). Billing and order-related issues get priority.
Help us help you faster
- Write from the email address on your OneAlpha account.
- For billing questions, include your Razorpay payment or subscription ID if you have it.
- For order problems, include the date, the broker and the stock symbols involved.
- Never send passwords, broker API secrets or OTPs. We will never ask for them.
We can't tell you which stocks to buy or sell: OneAlpha is not a SEBI-registered investment adviser. We're happy to explain how the screener, scores and backtests work.